What services do we provide?

Our services span many aspects of breastfeeding and accompanying complications. Some areas of expertise include:

  • Latch Complications and Positioning
  • Painful & Breast/Nipples
  • Supplementation Support
  • Milk Supply Concerns
  • Weight Concerns
  • Pumping Assistance
  • Transitioning to Bottle Feeding
  • Pump Flange Sizing
  • Engorgement Concerns
Do we take insurance?

We are a proud member of The Lactation Network (TLN), a non-profit that advocates for breastfeeding mothers to receive the services they are entitled to per ACA regulations. The Lactation Network works with many major insurance companies to provide mothers up to 6 FREE lactation consultations. To find out if your insurance plan is covered, use our unique link to submit your information to TLN.

If your insurance is not covered, don't fret! With every visit, we supply a superbill that you can submit to your insurance company for full reimbursement. More information about superbills and your rights to breastfeeding help is explained below.

What happens in a consultation?

In an initial consultation, we spend up to 90 minutes discussing your medical history, breastfeeding concerns, and your breastfeeding goals to help develop a feeding plan that will suit you and your baby the best. We address how you have gotten to the point where you reached out for our help, and what a successful outcome looks like to you. From there, we work together to come up with a series of solutions that work for you and your baby.  

After our initial consultation, we meet either virtually or in person as needed. We offer varying appointment options depending on the topic you would like to address.

What visit options do you offer?

We offer a variety of visit types including in office at our Holly Springs locations, in-home visits within a 25 mile radius of our home office in Fuquay Varina, and virtually through our secure online patient portal.

How much are consultations and what payments do we accept?

Our consultations span a variety of topics and are offered in a few methods. They range from $60-$250. We will bill through The Lactation Network directly if you are pre-approved or at the time of your visit. You can always contact us to further discuss the best option for you!

In an effort to streamline payments, we accept credit card, debit card, cash, or check for every appointment at the completion of the consultation.  Receipts are supplied electronically for every consultation.

What areas do we serve?

We serve up to a 25-mile radius from Downtown Fuquay Varina, NC!  However, just because you aren’t in a 25-mile radius doesn’t mean we can’t work together, anyone can schedule an in-office or virtual appointment here.

What is a superbill and how do I submit it to my insurance company?

Did you know under the Affordable Care Act insurance companies are required to cover lactation consultations? We provide an itemized document called a superbill that outlines what we did as part of your consultation that you submit to your insurance for reimbursement.

The National Women's Law Center has great resources and step by step instructions in aiding you in receiving a reimbursement for your visit. They even offer a letter template which only requires you to fill in your specific insurance and personal information! This makes it quick and easy for you to appeal to your insurance company.

Click the link below to the get access information on reimbursement by the National Women's Law Center:

Can I contact you after my consultation?

Through your patient portal, we have a few ways to contact us in relation to your consultation. We are always happy to help answer questions and discuss the details of topics covered in consultations! However, baby behaviors are ever changing, and only by seeing you and your little one can we ensure we are giving proper instruction. For this reason, if there is a new topic to cover, we do require a follow up consultation to ensure we providing the proper solutions for your breastfeeding needs.  

Still have questions?

(919) 822-2992
252 South Main Street Suite 210 B
Holly Springs, North Carolina 27540
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